how can we help you
Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.
Is Cleanifer Safe For My Children And Pets?
The products we use in our cleaning methods are applied, washed, or neutralized at the end of the cleaning leaving surfaces residue-free.
How Long Will It Take My Property To Dry?
What materials are wet, how long have they been wet, and how much of the area is wet are all factors that will affect how long it takes to dry your property. Our experts will do an assessment to identify any possibly affected areas and develop a detailed drying strategy to ensure that your home dries as quickly as possible.
What About My Wet Furniture?
Some furniture can be effectively dried depending on the length of time and kind of fabrics. Your Steamatic specialist can examine the damage and tell you what can be done.
What's That Odor?
Depending on the wet materials and usual soiling, odors may develop; however, they may generally be removed once the area has been dried and cleaned.
How can I book a cleaner?
There are various ways to book our highly trained and experienced cleaners. The simplest method is to reserve a cleaner using our simple booking website. Other convenient alternatives include calling or emailing at book@cleanifer.com
What happens after booking?
Once you've booked a cleaner through our website, you'll get an email confirmation right away. As a result, you will receive a call from one of our staff to confirm your reservation and to take note of any special requests or services you want. The email booking is usually answered too quickly.
What cleaning materials should I provide?
If you reserve a house cleaning service with material, you will have full peace of mind and will not have to give over any items to the cleaner. Our maid will bring all of the necessary cleaning supplies to ensure that your home is spotless. If you do not want the cleaner to bring materials, please give us with the following materials:
- Cleaning mop
- Micro Fibre Cloths
- Furniture Polish
- Multi-purpose Cleaning Spray
- General Purpose Polish
- Floor Cleaner
- Bleach
- Limescale Remover
- Vacuum cleaner
Do you take cash as a payment?
Only credit and debit cards are accepted. Please keep in mind that you can tip our cleaners in cash. Any payments made directly to the cleaner are non-refundable and will not be included in your cleaning bill.